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Training at RAMW

RAMW is your comprehensive training resource. We offer the required training for food, alcohol and allergen certifications, through the ServSafe® program, at our office and can arrange training at your location for no additional cost. We also proctor exams on online recertification of your Food Manager license.
 
RAMW also offers online courses and workshops for workplace and sexual harassment. The online course offers two levels of training, supervisor and employee, and our quarterly workshops are geared for management and owners.
 
Additionally, we host workshops focused on marketing, food photography, social media marketing, on-premises security and more. Learn more about RAMW’s training courses below.
 

ServSafe® FOOD SAFETY

The ServSafe® food safety program provides food safety training, exams and educational materials to foodservice managers. The program is developed by the National Restaurant Association with the help of foodservice industry experts who face the same risks you do every day and course materials reflect the latest science, research and FDA Food Code. Learn about food-borne illnesses, how to prevent it and how to train employees in food sanitation. ServSafe® is the leader in food safety training and certification.

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ServSafe Alcohol®

The ServSafe Alcohol® training program is developed by the National Restaurant Association and experts who have experience with the risks, best practices and insights that help prepare you for difficult situations involved in serving alcohol. ServSafe Alcohol materials reflect scientific research in an easy-to-understand format. ServSafe Alcohol® training and certification is widely recognized and respected in the foodservice industry.

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SERVSAFE ALLERGENS®

The ServSafe Allergens® online course drives home critical information your FOH and BOH employees and managers need in order to accommodate guests with food allergies respond to emergencies should they occur. The course covers such topics as identifying allergens, communication with the guest, preventing cross-contact, food labels and more. 

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WORKPLACE & SEXUAL HARASSMENT
Preventing workplace harassment plays an important role in ensuring employees live up to the high standards of conduct in your restaurants. RAMW now offers workshops and online courses aimed at both managers and employees to help your staff navigate situations where harassment is present.
 

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WORKSHOPS*
Sexual Harassment: In-person workshops intended for owners, operators and managers in the restaurant industry, who can then share information learned with staff. Topics covered during the workshop have included: Definitions of Gender-Based Violence, Nexus Between Gender-Based Violence & Workplace Violence, Impacts in the Restaurant Industry, Connections: Employee Safety & Economic Security, Myths and Facts: Workplace Perpetrators & Victims/Survivors, Respond Strategies, Legal Protections and Action, and Resource Referrals. 
  
Restaurant Marketing: Gain insight and tips from industry leaders in how to effectively market your restaurant using social media platforms, engage with the media, take stunning photos of your dishes using digital cameras or your mobile phone and more with RAMW’s Restaurant Marketing workshop series.

On-Premise Security: This workshop evolved out of needs expressed by restaurants and bars across the region, to address issues that arise when a large influx of visitors/tourists arrive for regional events, as well as heightened tensions and safety concerns throughout the region. Topics covered during the workshop has focused on de-escalating situations, sexual harassment, accelerated/violent behavior, active shooter scenarios, online harassment, and best practices from fellow restaurant owners and legal protections.

*Workshops are available only to current members of RAMW. Information for workshops is sent directly to members through RAMW e-communications.