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Operations

Operating a restaurant involves a lot of moving parts – most controlled by you, but many controlled by laws, regulations, licenses and permits. Alcoholic beverages, food safety, labor practices and the implementation of the Affordable Care Act (the healthcare mandate) are significant – and then there is everything else.

Get to know the regulatory agencies that govern such things as sidewalk cafes, signage, noise, fire safety and more. And, get to know about the efforts being made by RAMW on your behalf to improve the regulatory environment.


Take Active Control of Food Safety

January 31, 2020
Original content c/o: National Restaurant Association National Restaurant Association webinar explains how an Active Managerial Control (AMC) system can help you improve food safety and reduce inspection violations. Restaurants with good food safety management systems had half as many risk factors and out-of-compliance food safety practices as those without such systems in place. In a webinar hosted by the National Restaurant Association, Charles S. Otto III, independent consultant, EAS Consulting Group LLC, Alexandria, Va., looked at the concept of Active Managerial Control programs, why...

Zion & Zion Study Examines Consumers' Frustrations with Restaurant Delivery Apps

January 8, 2020
A new study from the market research team at Zion & Zion, a top-ranked, full-service, national marketing agency, examines the problems and frustrations that consumers experience with multi-restaurant delivery websites/apps like Grubhub and UberEATS. The findings of Zion & Zion's research have implications for both restaurants and delivery apps: ​Non-millennials experience significantly more frustration (61.2%) with these apps than millennials (46.9%). Consumers experience problems with multi-restaurant delivery websites/apps an average of 24.4% of the time, including missing or...Read more

Industry Experts Predict These 10 Beverage Trends Will Hit Menus In 2020

January 10, 2020
S&D Coffee & Tea ® and Nation's Restaurant News Tap Restaurant Operators to Determine Top Trends Leading beverage supplier and innovator S&D Coffee & Tea® recently teamed up with Nation's Restaurant News to predict the top beverage trends most likely to appear on restaurant menus in 2020. Drawn from a comprehensive survey* commissioned among restaurant operators nationwide, along with an in-depth audit of market insights and testimonials from influential industry insiders, the report is diverse in its findings. Trends range from the nitrogenation of coffee to...Read more

RetailMeNot Serves Up Insights on America's Appetite for Restaurant Deals in 2020

January 14, 2020
- Dining out has become a staple of Americans' monthly eating habits, with 83% of consumers eating a meal outside the home at least once per month - Americans now spend an average of $281 on dining out in a typical month - Discounts and deals influence Americans' out-of-home dining choices more than expected: 77% say a deal would make them more likely to choose to dine out RetailMeNot today announced the release of the 2020 Restaurant Marketing Insights guide, providing a comprehensive look at consumer behaviors when dining out and the strategies restaurant marketers can execute in...Read more

Grubhub Launches Ultimate Technology For Restaurants To Address $250+ Billion US Takeout Market

January 23, 2020
- Diners to enjoy order transparency and time savings - Restaurants to see increased order volume, revenue and staff efficiency Grubhub , the nation's leading online and mobile food-ordering and delivery marketplace, today launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view...Read more

Are you in Compliance with DC's New Paid Leave Law?

January 31, 2020
Don't Let DC Government Fine You Stay in Compliance with New Paid Family Leave Law by Posting Required Employee Notice On July 1, 2020, the DC Paid Family Leave program will launch and at that time District employees would be able to apply to the DC government for paid family leave benefits for qualifying parental, family, and medical events. Under the Universal Paid Leave Act, all DC employers are required to post the Mayor's paid leave notice in a conspicuous place within their respective worksites. This notice details an employee's right to paid-leave benefits, that retaliation...Read more

8 Steps Closer to Zero Waste in Restaurants

January 27, 2020
Original content c/o: National Restaurant Association Environmental concerns are top-of-mind for the more than 600 American Culinary Federation chefs surveyed for the What’s Hot 2020 culinary forecast. The desire to source eco-friendly packaging crowned the overall trends list and getting closer to zero waste ranked high as well in the National Restaurant Association’s What’s Hot 2020 annual culinary forecast. Zero waste is tough in any restaurant, but there are plenty of ways to make operations more eco-friendly. Environmentally savvy operators measure what they throw out...

Job Drivers That Motivate Gen Z

January 23, 2020
Original content c/o: National Restaurant Association Your incoming workforce wants to climb the ladder. Do you have a ladder? By many accounts, restaurant operators are having a tough time finding employees. Unemployment is at a record low, fewer teens are entering the workforce and their ranks are shrinking. The number of 16- to 24-year-olds in the labor force is expected to drop by 1.2 million over the next 10 years. Uncertainty surrounding immigration policy is affecting hiring, as well. There's real value to helping employees earn professional credentials, especially Gen Zs, which is...

How Do You Create A Culture of Safety at Your Restaurant? Here Are 8 Ways

January 21, 2020
Original content c/o: National Restaurant Association When an employee at your restaurant is injured, everyone gets hurt, including the business owner. Building a culture of safety is key to reversing the trend. When an employee at your restaurant is injured, everyone gets hurt, including the business owner. For starters, medical bills and insurance premiums go up, and employee morale goes down. For those of you wondering what you can do to prevent this, building a culture of safety is key to reversing the trend. When an accident happens, it costs money to bounce back. It makes sense to build...

7 Easy Ways to Promote Your Restaurant’s Healthy Kids' Meals

January 17, 2020
Original content c/o: National Restaurant Association National Restaurant Association's new "What’s Hot" menu trends report finds parents really do want healthier choices for kids when dining out. Here’s how to market them. National Restaurant Association's What’s Hot 2020 Culinary Forecast , a survey of 600 chefs from the American Culinary Federation, found that restaurant diners want healthier options for their children. They want foods that align with their own culinary preferences, and restaurateurs are listening. “One of the biggest challenges...

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