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Operations

Operating a restaurant involves a lot of moving parts – most controlled by you, but many controlled by laws, regulations, licenses and permits. Alcoholic beverages, food safety, labor practices and the implementation of the Affordable Care Act (the healthcare mandate) are significant – and then there is everything else.

Get to know the regulatory agencies that govern such things as sidewalk cafes, signage, noise, fire safety and more. And, get to know about the efforts being made by RAMW on your behalf to improve the regulatory environment.


These Top 10 restaurant trends are what’s hot in 2020

January 13, 2020
Original content c/o: National Restaurant Association From stress-busting foods to special burger blends and rejiggered classic cocktails, this year’s list highlights a combination of comfort mixed with a little bit of edginess. Wondering what customers are craving at restaurants this year? If you guessed these edgy updates along with plant-based proteins, healthy bowl meals and delivery-friendly menu options in eco-friendly packaging, you’re on trend for 2020. “These trends reflect Americans’ desire to combine the tried-and-true with the new and different,” says...

New Year’s Resolutions for Restaurateurs!

January 14, 2020
Original content c/o: National Restaurant Association Check out these resolutions designed to boost your restaurants’ business in 2020! What better time than the first month of the new year to refresh yourself on all the great resources, educational training, services and products the National Restaurant Association and the Educational Foundation offer. Bookmark this site; most of these "resolutions" link you directly to many of the myriad resources we offer to help your business succeed. Develop an apprentice . Help your star employees advance with professional training. Get...

‘Zero Waste’ Bill Would Require DC Restaurants To Compost Food Scraps

December 17, 2019
Original content: DCist By Jacob Fenston What would it take to keep most of the waste produced in DC out of landfills and incinerators? It would require wide-ranging changes to how residents and businesses deal with what they toss out — from batteries to glass bottles — according to new legislation making its way through the DC Council. Sequoia Ireland works the compost drop off site in Columbia Heights. The city is trying to increase its rate of composting. Photo Credit: Jacob Fenston / WAMU What would it take to keep most of the waste produced in DC out of landfills and...Read more

Thousands Of Wineries & Grapegrowers Formally Voice Concern Over Wine Tariffs

January 7, 2020
Original content: Forbes By Jill Barth Members of the Wine Origins Alliance yesterday submitted a jointly signed letter for the US Trade Representative’s (USTR) public comment period on tariffs in response to aircraft subsidies and France’s Digital Services Tax. The United States on December 2, 2019 threatened to impose tariffs of up to 100 percent on $2.4 billion in French goods in retaliation for a digital services tax it says is discriminatory. (Photo by OLIVIER DOULIERY/AFP via Getty Images) This action was followed by a second letter sent to Commissioner Phil Hogan, the...Read more

3 Major Challenges For Wine In 2020, & What You Can Do About Them

January 9, 2020
Original content: Forbes By Cathy Huyghe Contributor If you’re a wine lover, and if you’re heads-up about current events and world news, then the New Year hasn’t been very celebratory so far. The bad news seems overwhelming and far-reaching, between devastating fires in Australia to bureaucrat types in Washington and Europe debating tariffs and deciding the fate of so many wine businesses we love. It seems overwhelming, partly because it feels so out of our control. I’d argue that, despite the large-scale ramifications of current events, there are things that...Read more

Under Pressure, Grubhub Changes Its Ordering System

January 9, 2020
Original content: The New York Times By David Yaffe-Bellany Published Jan. 9, 2020; Updated Jan. 10, 2020, 12:58am ET Responding to criticism that it was cutting into restaurant profits, the food-delivery giant said it was making a change to stop charging fees for calls that do not end with an order. Facing mounting pressure from regulators and restaurant owners, the food-delivery giant Grubhub said on Thursday that it would revise its widely criticized phone-ordering system to avoid charging restaurants for calls that do not result in orders. In recent months, restaurant owners have...Read more

What’s “Too Fast” When It Comes to Opening More Restaurants?

January 9, 2020
Original content c/o: National Restaurant Association Top execs at leading fast-casual concepts say opening too many and too few new stores can jeopardize a brand’s long-term success. The restaurant industry is full of cautionary tales of buzzy new brands exploding on the scene only to become unwieldy as they grow too quickly. Opening too few new stores is no better. What’s the key to a healthy store-opening rate? In its Fast Casual Insider podcast series, the National Restaurant Association asked senior execs from successful brands to share their business strategies and lessons...

Restaurant Guests of 2030: Appealing to Gen Z with Healthy Options

December 18, 2019
Original content c/o: National Restaurant Association A decade from now, most Gen Zers will be in their 20s and 30s. Are you ready to serve them? Restaurant guests of the future will be interested in many things, including everything from a restaurant’s sustainability efforts to convenience and value. But it’s a sure bet that healthful menu options will be at the top of their list. Restaurant experts surveyed for the National Restaurant Association’s Restaurant Industry 2030 report identified “more healthy options on menus” as one of the Top 25 trends over the...

Holiday Drinks: How to Serve Them Safely & When to Stop Serving

December 16, 2019
Original content c/o: National Restaurant Association Get your staff up to speed on safe alcohol service. Holiday celebrations can bring in a lot of business for restaurants and bars. According to market research firm Technomic, alcohol sales during the fourth quarter of the year can account for up to 30% of alcohol sales overall (retail and restaurant). As operations get busy, staff members need to stay focused on serving alcohol responsibly, says Jay Lerdal, program manager for the National Restaurant Association’s ServSafe Alcohol training program. During holiday celebrations, you...

Real-Time Data Can Turn You Into A Restaurant-Management Wizard

December 12, 2019
Original content c/o: National Restaurant Association Over the next decade, expect to excel at turning intel into management magic. You’ve heard it, and you’ve probably said it: “How did we ever survive without a smartphone?” A little over a decade after the iPhone’s 2007 debut, the smartphone has embedded itself into every aspect of our lives. It likely won’t take 10 years for today’s technologies to become our new normal, even those that sound “sci-fi” today. Real-time-data feedback is one technology likely to become a common part of...

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