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Operations

Operating a restaurant involves a lot of moving parts – most controlled by you, but many controlled by laws, regulations, licenses and permits. Alcoholic beverages, food safety, labor practices and the implementation of the Affordable Care Act (the healthcare mandate) are significant – and then there is everything else.

Get to know the regulatory agencies that govern such things as sidewalk cafes, signage, noise, fire safety and more. And, get to know about the efforts being made by RAMW on your behalf to improve the regulatory environment.


How to Report Sexual Harassment in the Digital Age

April 4, 2018
Tech tools make it easier, but employers should be aware of risks Nation's Restaurant News | Lisa Jennings | Apr 04, 2018 With sexual harassment prevention very much on the minds of employers across the industry, some restaurant operators are turning to digital tools to make it easier for employees to speak up about potential harassment or abuse. Some are using traditional telephone employee hotlines. But there is also a growing crop of smartphone apps and web platforms that allow employees to report harassment digitally, said employment law attorney Sheila Willis of Fisher Phillips in...

The OpenTable Marketing Engine: How Diners Find Your Restaurant

April 3, 2018
OpenTable / Scott Jampol / April 3, 2018 Running a restaurant is, without a doubt, one of the most challenging, passion-driven things you can do—and then there’s marketing one. Keeping your business thriving, and serving up hospitality to each and every guest, night after night, is an enormous undertaking, so the unfortunate reality is that many restaurateurs don’t have the time or resources to market their restaurants effectively. Many restaurateurs also believe that diners begin their search with their restaurant in mind (having heard about it from a friend or family...

Largest Circa to Date Debuts in Chinatown

February 19, 2018
There’s two bars, scenic views, and Asian-themed dishes by Rebecca Gale Feb 19, 2018, 4:20pm EST | Eater DC The new two-story Circa scheduled to debut on Wednesday, February 21 in Chinatown is the homegrown chain’s biggest location to date. Parent company Metropolitan Hospitality Group shut down the flagship Circa in Dupont Circle at the end of last year, but continues to operate the remaining casually themed bistros in Foggy Bottom and Clarendon, Virginia. The Chinatown restaurant (781 Seventh Street NW) is one of at least two planned new additions to the Circa family; a Navy...Read more

How to Process Payments in an Outage

August 1, 2018
Most payment processing systems, including point-of-sale terminals, operate through an internet connection. Unfortunately, technology isn’t always the most reliable. It can freeze, glitch or shut down altogether, bringing everything – including processing payments – to a screeching halt. That’s why it’s imperative that your business has equipment in place to keep business transactions up and running in the event of an internet outage. Many offline terminals use a similar queue system (at Heartland it’s called Store and Forward) that allows you to accept and...

14 new tech businesses featured at Startup Alley

March 19, 2018
National Restaurant Association - March 19, 2018 Restaurateurs are always looking for ways to increase their bottom line. One way to do that is keep up with trends and deploy new technology that improves performance and sales. With that in mind, these 14 new startups are ones to watch at the 2018 National Restaurant Association Show’s Startup Alley, May 19 to 22, in Chicago. Showgoers will see a variety of new businesses, including software developers using data science and artificial intelligence to create business solutions, an app connecting customers with food allergies to allergen-...

Montgomery County Council Voices Support for the "Reform on Tap" Act

February 22, 2018
House Bill 518 supports the State’s breweries by lifting outdated restrictions on selling and purchasing craft beer ROCKVILLE, Md., February 22, 2018 —The Montgomery County Council sent a letter to the chair of the Economic Matters Committee, Delegate Dereck E. Davis, in unanimous support of Maryland House Bill (HB) 518, the Reform on Tap Act. HB 518 would lift restrictions on the selling and purchasing of beer at craft breweries throughout Maryland. The House Economic Matters Committee has scheduled a hearing for HB 518 on February 23 at 1:00pm. “Local breweries have a big...Read more

National Restaurant Association Restaurant Performance Index 2018

January 31, 2018
The National Restaurant Association's Restaurant Performance Index (RPI) is a monthly composite index that tracks the health of and the outlook for the U.S. restaurant industry. Launched in 2002, the RPI is released on the last business day of each month. Latest RPI (released January 31, 2018) Driven by stronger same-store sales and customer traffic levels, the Restaurant Performance Index (RPI) registered a solid gain in December. The RPI stood at 102.9 in December, up 1.8 percent from a level of 101.1 in November. The Current Situation Index stood at 102.9 in December - up 3.4 percent...Read more

National Restaurant Association Research Showcases the Landscape for Tech in the Restaurant Industry

February 15, 2018
New Research Shows Restaurants are Hungry for Tech without the Headache (Washington, D.C.) Today, the National Restaurant Association released new research focusing on technology in the restaurant industry. In " Mapping the Restaurant Technology Landscape ," the Association set out to explore current technology adoption in restaurants, plans for future adoption, and restaurant operators' thoughts and opinions on restaurant technology overall. "Restaurant operators and consumers generally agree on the benefits of technology use in restaurants but they're also in...Read more

IRS Offers New Guidelines On Tax Withholdings

January 16, 2018
Following on the heels of last month’s $1.5 trillion tax reform overhaul, the Treasury Department and Internal Revenue Service released new guidance to help employers manage and update their employee payroll systems as the Tax Cuts and Jobs Act begins to take effect. The sweeping changes to the tax code should result in more take-home pay for approximately 90 percent of employees throughout the United States. The new guidelines adjust how much income tax must be taken out of employees’ paychecks after taking into account exemptions claimed by employees on their IRS Form W-4, filed...Read more

New Law Center Fights for Industry

January 12, 2018
In its continuing fight to advance and protect the restaurant industry, the National Restaurant Association has launched the first-ever Restaurant Law Center . The Restaurant Law Center, headed by Angelo Amador, the NRA’s senior vice president and regulatory counsel, will provide legal advocacy and strategy to the restaurant industry on cases before state and federal courts that may threaten restaurant businesses, operators and employees. “The restaurant industry has been participating in legal battles on behalf of restaurant owners and employees for years,” he said. “...Read more

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