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Operations

Operating a restaurant involves a lot of moving parts – most controlled by you, but many controlled by laws, regulations, licenses and permits. Alcoholic beverages, food safety, labor practices and the implementation of the Affordable Care Act (the healthcare mandate) are significant – and then there is everything else.

Get to know the regulatory agencies that govern such things as sidewalk cafes, signage, noise, fire safety and more. And, get to know about the efforts being made by RAMW on your behalf to improve the regulatory environment.


Reopening Protocol and Information Needed

April 20, 2020
Dear Operator, I hope you took a little time over the weekend to breathe in Spring. We are all grateful for you as you continue to work hard, lead your teams, and bring needed joy and sustenance to those ordering your delicious meals and goods for takeout and delivery. As you might imagine, we are being pulled into countless conversations with leaders around the country about what the reopening of restaurants, retail and business in general may look like. There are a lot of conversations with other states as they coordinate in state clusters with state governors as to what a phased-in re-...

ACT NOW to Tell Congress We Need #RestaurantRelief

April 20, 2020
Dear Operator, This weekend we launced our Congressional industry-wide campaign focused on ensuring that Phase IV of the relief package addresses the real needs of our industry, and we NEED YOU TO TAKE ACTION TODAY . While Congress is still working on increasing funding for PPP (what we have referred to as Phase 3.5), it is important that they start hearing from our local industry about the major fixes and overall mechanisms for relief that need to be made. We are including increasing funding for PPP into our campaign, even though it will likely be addressed in the Phase 3.5 vote next week...

USI Webinar COVID-19: Impact on the Hospitality and Retail Industry

April 20, 2020
With so much COVID-19 related information available, it can be hard to find specific guidance as it relates to insurance for the hospitality and retail business. USI has put together a webinar, COVID-19: Impact on the Hospitality and Retail Industry, to address this. It provides critical and timely insight including actions that can be taken today to minimize the impact of the pandemic on an organization and their employees. This 30-minute on-demand webinar covers important information including: Issues created by COVID-19 that could affect the hospitality, retail or related business...

Shift Your Sales Strategy to Online

April 15, 2020
Social distancing has increased the adoption of online ordering as people spend more time at home. Having an ecommerce presence has never been more important to close the distance between you and customers.

Tactical Solutions for Downtown Restaurants

April 10, 2020
Original content c/o: Streetsense In the last month alone the retail and restaurant industry has been flipped upside down. Many local small businesses, however, are standing ground and leveraging existing conditions as an opportunity to test new product offerings and services, and most importantly, give back to the communities in need. Here are some quick solutions culled from our conversations with front-line business service providers, including the Pittsburgh Downtown Partnership and Downtown Memphis Commission . We continue to be inspired by the creative ways in which businesses continue...

Consumers Are Still Seeking Off-Premises Options from Restaurants

April 13, 2020
Original content c/o: National Restaurant Association While it doesn’t come close to making up for sales losses, a majority of consumers are maintaining their off-premises usage of restaurants. After mandated on-premises dining area closures were implemented in many parts of the country, tableservice and quickservice operators alike were left with two options – switch to an off-premises-only business model or close completely. While offering off-premises alone by no means made up for the on-premises sales losses, it did leave consumers with options to satisfy their restaurant...

National Restaurant Association’s Marvin Irby & Other Industry Leaders Named to White House COVID-19 Recovery Group

April 15, 2020
National Restaurant Association Interim President and CEO Marvin Irby was named to President Donald J. Trump’s Great American Economic Revival Industry Groups. The White House noted during the announcement that the groups will work with government officials to help chart the path to recovery following COVID-19 closures.

How to Help Your Favorite Restaurants Now

April 15, 2020
Our industry is in crisis. The COVID-19 pandemic has shuttered restaurants, forced millions into unemployment, and left us with a future that is uncertain at best.

New Face Mask Orders in DC & MD for Restaurants 4/15

April 15, 2020
We have some important updates to share with you as new Orders were issued today in DC and MD impacting restaurant operators.

More Resources for Operators and Employees 4/14

April 15, 2020
In talking with many of you, I know that so many of you are checking in regularly with your employees and managers who are not on site during this time. When your team was together each day, it was certainly easier to be there for one another, share in successes and the spirit of teamwork, and create a positive and uplifting work environment.

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