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Shake Shack turns to NCR for real-time decision making
May 13, 2013
NCR Corporation announced that Shake Shack has implemented the NCR Pulse Real-Time smartphone application, joining the 5,500 others already using the app.
Available for iOS and Android devices, NCR Pulse Real-Time is a SaaS-based mobile analytics engine that helps restaurant operators solve the everyday challenges of low visibility into current operational performance, lack of predictable data, and inability to be in several places simultaneously.
The application delivers up-to-the-second performance metrics and notifications directly to a user’s smartphone. Operational data is segmented for quick, easy review, such as voids and comps, net sales by hour, employee performance, and overtime alerts.
“NCR Pulse Real-Time is a great tool. It gives you information that you can use right now to improve your results for the rest of the day,” says Giancarlo Fiorarancio, director of information systems, Shake Shack.
