You are here

marketing

Open Table Restaurant Resources

October 8, 2020
Over the past several months, OpenTable has worked to create content that can help restaurateurs navigate this challenging period. They are sharing their data, performing regular consumer research, and working directly with industry partners to gather insights and advice. OpenTable has compiled some of their most beneficial pieces, including their latest diner survey data, their industry webinar series, zero-budget marketing tips, and more, in one place for easy access. Diner insights: How people feel about eating out again In OpenTable’s new July 2020 survey report, get insights from...

Changing Strategies for Changing Times Education Series

April 28, 2021
RAMW has joined with FoodPro and CORE Restaurant Marketing to share with you a new restaurant education initiative, “Changing Strategies for Changing Times.” This educational series will be available free for all RAMW members and will cover important topics that will help you increase your sales and lower your food costs. Beginning in May, “Changing Strategies for Changing Times” will be available on the RAMW website and will be shared with members. The series will include monthly installments of videos, best practices from industry experts, and surveys on topics of...

6/19 – 6/25: Metropolitan Washington BBQ & Grilling Week

April 26, 2017
FOR IMMEDIATE RELEASE Contact: Joanna Heaney Linda Roth Associates, Inc. joanna@lindarothpr.com 202-888-3567 6/19 – 6/25: Metropolitan Washington BBQ & Grilling Week Summertime Menus Celebrate Grilled, Smoked, and Spiced Specialties WHAT: The first annual Metropolitan Washington BBQ & Grilling Week , is presented by Restaurant Association Metropolitan Washington (RAMW) from Monday, June 19 through Sunday, June 25. Restaurants across the region will help guests satisfy their cookout cravings, offering “Flavors of Summer in the City” themed menus of grilled, smoked,...Read more

How to Respond to a Negative Review

October 1, 2013
Jason Dangle, Fishbowl SM3 Team It happens to every restaurant at some point. A bad day has led to a displeased guest. In the old days, you might have to deal with negative word of mouth. But, with the rise of websites like Yelp, a bad review can have a boomerang effect, impacting the bottom line of a restaurant substantially over time. Fishbowl’s SM3 team works with restaurants every day to alleviate the damage a bad review can create. Over time, they’ve developed a system of best practices to give you the confidence to deal with harsh criticism. We sat down with SM3 veteran...