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Operations

Operating a restaurant involves a lot of moving parts – most controlled by you, but many controlled by laws, regulations, licenses and permits. Alcoholic beverages, food safety, labor practices and the implementation of the Affordable Care Act (the healthcare mandate) are significant – and then there is everything else.

Get to know the regulatory agencies that govern such things as sidewalk cafes, signage, noise, fire safety and more. And, get to know about the efforts being made by RAMW on your behalf to improve the regulatory environment.


Mayor Bowser Declares State of Emergency Ahead of Hurricane Florence

September 11, 2018
(WASHINGTON, DC) – As the District prepares for Hurricane Florence, Mayor Muriel Bowser has declared a state of emergency, effective immediately. “While we are monitoring potential impacts of Hurricane Florence on the District, we remain committed to keeping our residents safe, prepared, and informed,” said Mayor Bowser. “I encourage all District residents and visitors to take this storm seriously and stay up to date on the latest emergency information, including signing up for our AlertDC messaging service.” The declaration of public emergency is effective...Read more

It’s National Food Safety Month. Here are 7 ways to stay safe

August 31, 2018
National Restaurant Association // News & Research Restaurant operations are always changing. As a result, managers and their employees must constantly update their compliance with new food safety rules and regulations. As we launch National Food Safety Month , our ServSafe team offers some key areas to focus on when updating your protocols: If you are in charge of food preparation , you must be trained and designated as a Certified Food Protection Manager, according to the 2017 FDA Food Code . You must always be on site whenever the facility is in operation. Take extra precautions when...

Understanding the Tip Income Protection Act of 2018

April 24, 2018
Good, bad or a litigation nightmare waiting to happen? Nation's Restaurant News // Jim Coleman // Apr 24, 2018 Buried deep within the 2,000-plus pages of the Consolidated Appropriations Act signed into law earlier this year are three pages of legislative language that amend the federal Fair Labor Standards Act, or FLSA, of 1938 to prohibit employers — including managers and supervisors — from “keeping” tips received by employees for any purpose. What is most unusual, however, is that the new prohibition is not linked to the employer’s taking of a tip credit...

Support Tipped Employees & Vote No On Ballot Initiative #77

May 7, 2018
DC RESTAURANT OWNERS & TIPPED EMPLOYEES - DO YOU KNOW ABOUT INITIATIVE 77? ​ Initiative 77 aims to create one minimum wage by eliminating the tip credit. This will likely eliminate tipping in DC restaurants which would move tipped employees to a flat hourly rate.​ Support Tipped Employees Vote NO on June 19th Under the current system, tipped employees have incredible earning potential in the District of Columbia. Ballot Initiative #77 is threatening to change a system that works and could reduce pay for servers and bartenders in D.C. if it passes in June. DO YOU KNOW WHAT THIS COULD MEAN...

New Tip Pooling Guidelines for Employers

April 10, 2018
Source: Sheppard Mullin Labor & Employment Law Blog By Keith Goodwin and Greg Labate on April 10, 2018 Posted in Fair Labor Standards Act (FLSA) , Tip Pooling , Wage and Hour The recent passage of the Consolidated Appropriations Act of 2018 (“H.R. 1625”) , an 878-page omnibus spending bill, significantly changes the rules for tip pooling under the Fair Labor Standards Act (the “FLSA”). While the conditions for taking a tip credit toward federal minimum wage obligations remain essentially unchanged, H.R. 1625 appears to permit the inclusion of a larger group of...

How to Report Sexual Harassment in the Digital Age

April 4, 2018
Tech tools make it easier, but employers should be aware of risks Nation's Restaurant News | Lisa Jennings | Apr 04, 2018 With sexual harassment prevention very much on the minds of employers across the industry, some restaurant operators are turning to digital tools to make it easier for employees to speak up about potential harassment or abuse. Some are using traditional telephone employee hotlines. But there is also a growing crop of smartphone apps and web platforms that allow employees to report harassment digitally, said employment law attorney Sheila Willis of Fisher Phillips in...

The OpenTable Marketing Engine: How Diners Find Your Restaurant

April 3, 2018
OpenTable / Scott Jampol / April 3, 2018 Running a restaurant is, without a doubt, one of the most challenging, passion-driven things you can do—and then there’s marketing one. Keeping your business thriving, and serving up hospitality to each and every guest, night after night, is an enormous undertaking, so the unfortunate reality is that many restaurateurs don’t have the time or resources to market their restaurants effectively. Many restaurateurs also believe that diners begin their search with their restaurant in mind (having heard about it from a friend or family...

Largest Circa to Date Debuts in Chinatown

February 19, 2018
There’s two bars, scenic views, and Asian-themed dishes by Rebecca Gale Feb 19, 2018, 4:20pm EST | Eater DC The new two-story Circa scheduled to debut on Wednesday, February 21 in Chinatown is the homegrown chain’s biggest location to date. Parent company Metropolitan Hospitality Group shut down the flagship Circa in Dupont Circle at the end of last year, but continues to operate the remaining casually themed bistros in Foggy Bottom and Clarendon, Virginia. The Chinatown restaurant (781 Seventh Street NW) is one of at least two planned new additions to the Circa family; a Navy...Read more

How to Process Payments in an Outage

August 1, 2018
Most payment processing systems, including point-of-sale terminals, operate through an internet connection. Unfortunately, technology isn’t always the most reliable. It can freeze, glitch or shut down altogether, bringing everything – including processing payments – to a screeching halt. That’s why it’s imperative that your business has equipment in place to keep business transactions up and running in the event of an internet outage. Many offline terminals use a similar queue system (at Heartland it’s called Store and Forward) that allows you to accept and...

14 new tech businesses featured at Startup Alley

March 19, 2018
National Restaurant Association - March 19, 2018 Restaurateurs are always looking for ways to increase their bottom line. One way to do that is keep up with trends and deploy new technology that improves performance and sales. With that in mind, these 14 new startups are ones to watch at the 2018 National Restaurant Association Show’s Startup Alley, May 19 to 22, in Chicago. Showgoers will see a variety of new businesses, including software developers using data science and artificial intelligence to create business solutions, an app connecting customers with food allergies to allergen-...

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