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Workforce Development

Practical Tips to Foster Equity, Inclusion and Diversity within Your Organization

February 8, 2022
Creating a culture of equity, inclusion, and diversity (collectively referred to as EID) is complex and challenging. Many companies struggle to take the first step or may be limited by a lack of resources or time. But the journey to a culture that embraces EID and uses it to create healthier, safer and more inclusive work environments can begin with a few simple steps. Read more in our recent joint article with the Baltimore Business Journal. ---- The restaurant business is rewarding but tough. Operators need a health care plan that works as hard as they do. That’s why RAMW has...

Expert Video: Hiring Challenges and Solutions For Restaurants

July 21, 2021
We know that hiring and retaining employees is the largest challenge facing restaurant owners today. The video below features Chris Floyd, President and Founder of Capital Restaurant Resources . Learn from his experience how to deal with hiring issues for today and the future. Keep up to date with the latest industry trends and issues! Register for the "Changing Strategies for Changing Times" program to receive video interviews that will make a difference in running your restaurant! If you have questions regarding the "Changing Strategies for Changing Times" series, please...

COVID Vaccine & Legislative Updates for Restaurants

May 19, 2021
To help our restaurant clients stay current with ongoing legislative and industry developments, we have partnered with leading law firm Shulman Rogers and the Restaurant Association of Metropolitan Washington to provide regular updates. Here are highlights from a recent conversation with Shulman Rogers Attorney Joy Eeinstein and Kathy Ogilvie of Restaurant People Cloud. COVID Vaccine Protocols for Restaurants Q1. Can Restaurants Mandate Vaccines? A1. Yes, restaurants can mandate that employees get them, so long as you have exceptions for strongly held religious beliefs and disabilities,...

National Restaurant Association: FAQ's Restaurant Revitalization Grants

April 9, 2021
National Restaurant Association: FAQ's Restaurant Revitalization Grants On March 11, the American Rescue Plan Act of 2021 created the $28.6 billion Restaurant Revitalization Fund to provide grants for restaurants sustaining financial losses due to the COVID-19 pandemic. The U.S. Small Business Administration (SBA) is administering the program, and will be issuing the necessary federal rules, regulations, and applications before grant funds are distributed. This frequently asked questions (FAQ) resource will be updated as the SBA releases information on the Restaurant Revitalization Fund...

Resources for Addressing AAPI Violence & Discrimination

March 23, 2021
Sharing this AAPI Resources Guide that our friends at Common Threads put together. Visit the Common Threads AAPI page for a full list of resources Report a hate crime Stop AAPI Hate Celebrating AAPI Culture 12 Ways to Enrich Kids’ Appreciation of Asian-Pacific American Culture (U.S. Department of Education) Asian Reflections on the American Landscape (U.S. Department of the Interior) Bystander Intervention Trainings Asian Americans Advancing Justice Chicago Hollaback! Mental Health Asian & Pacific Islander American Health Forum Asian American Health Initiative Asian Mental Health...

"In It Together" OpenTable Webinar Series

April 29, 2020
OpenTable’s In it Together with Chief Operating Officer Andrea Johnston is a weekly webinar series where she discusses the state of the industry with leaders in hospitality. It’s a place to create community and seek advice during these uncertain times. Email us at if you have questions or discussion topics that you’d like to see in future webinars. Register here for future webinars in the series! - - - Previous On-Demand Webinars Available: April 29, 2020: Andrea spoke with Dan Simons , co-owner of Founding Farmers Restaurant Group, and his...

Restaurants Feel Financial Toll of COVID-19, but Mental Toll Is Heavy, Too

April 29, 2020
Original content c/o: National Restaurant Association Learn to recognize coworkers suffering during the pandemic to help restore health and well-being. The coronavirus is taking a toll on more than the nation’s financial health. It’s also affecting the way people maintain good mental health as they deal with increased feelings of anger, depression and anxiety. A recent webinar put the spotlight on the invisible impact the coronavirus has on those struggling to get through it. Celebrity chef and TV personality Andrew Zimmern is one of the industry leaders offering support to those...

Get Shift Done Initiative Launches for the DMV region

April 23, 2020
Washington Nationals Philanthropies and the Greater Washington Community Foundation today announced a new partnership with Get Shift Done to launch the Get Shift Done DMV initiative which will coordinate, schedule, and pay adversely affected hourly workers in the hospitality industry to work shifts for local food access providers.

More Resources for Operators & Employees

April 14, 2020
In talking with many of you, I know that so many of you are checking in regularly with your employees and managers who are not on site during this time. When your team was together each day, it was certainly easier to be there for one another, share in successes and the spirit of teamwork, and create a positive and uplifting work environment. Our current status is a whole different beast and while so many are taking measures to ensure co-workers and industry colleagues are supported through relief measures, meals and supplies, it is critical that we all touch base with one another during this...

Stay in Touch with Your Restaurant Crew During COVID-19

April 6, 2020
Original content c/o: National Restaurant Association Operators need easy and effective ways to stay in touch with socially-distanced employees. The COVID-19 pandemic has ushered in an age of uncertainty that’s hitting the restaurant industry hard. With social distancing in full swing, it’s more important than ever that restaurant owners and managers stay in touch with their staff in order to keep them in the loop about operations and updated on the state of the business. There’s no shortage of apps and platforms to help keep these teams connected. it’s more important...