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Workforce Development

Take Active Control of Food Safety

January 31, 2020
Original content c/o: National Restaurant Association National Restaurant Association webinar explains how an Active Managerial Control (AMC) system can help you improve food safety and reduce inspection violations. Restaurants with good food safety management systems had half as many risk factors and out-of-compliance food safety practices as those without such systems in place. In a webinar hosted by the National Restaurant Association, Charles S. Otto III, independent consultant, EAS Consulting Group LLC, Alexandria, Va., looked at the concept of Active Managerial Control programs, why...

Job Drivers That Motivate Gen Z

January 23, 2020
Original content c/o: National Restaurant Association Your incoming workforce wants to climb the ladder. Do you have a ladder? By many accounts, restaurant operators are having a tough time finding employees. Unemployment is at a record low, fewer teens are entering the workforce and their ranks are shrinking. The number of 16- to 24-year-olds in the labor force is expected to drop by 1.2 million over the next 10 years. Uncertainty surrounding immigration policy is affecting hiring, as well. There's real value to helping employees earn professional credentials, especially Gen Zs, which is...

These Top 10 restaurant trends are what’s hot in 2020

January 13, 2020
Original content c/o: National Restaurant Association From stress-busting foods to special burger blends and rejiggered classic cocktails, this year’s list highlights a combination of comfort mixed with a little bit of edginess. Wondering what customers are craving at restaurants this year? If you guessed these edgy updates along with plant-based proteins, healthy bowl meals and delivery-friendly menu options in eco-friendly packaging, you’re on trend for 2020. “These trends reflect Americans’ desire to combine the tried-and-true with the new and different,” says...

New Year’s Resolutions for Restaurateurs!

January 14, 2020
Original content c/o: National Restaurant Association Check out these resolutions designed to boost your restaurants’ business in 2020! What better time than the first month of the new year to refresh yourself on all the great resources, educational training, services and products the National Restaurant Association and the Educational Foundation offer. Bookmark this site; most of these "resolutions" link you directly to many of the myriad resources we offer to help your business succeed. Develop an apprentice . Help your star employees advance with professional training. Get...

Current Job: Award-Winning Chef. Education: University of IHOP.

January 7, 2020
Original content: The New York Times By Priya Krishna The nation’s chain restaurants don’t reap much critical praise, but many high-end chefs say they got a priceless, practical education there. Cassidee Dabney has one of the more coveted jobs in her field: executive chef of the Barn at Blackberry Farm , an award-winning restaurant, both luxurious and deeply connected to the land, in the foothills of the Smoky Mountains of Tennessee. Before she became the executive chef of the Barn at Blackberry Farm, an award-winning Tennessee restaurant, Cassidee Dabney worked at an Applebee...Read more

New Las Vegas Organization Promises to Open Doors for Women Chefs

January 8, 2020
Original content: Eater Las Vegas by Susan Stapleton Jan 8, 2020, 9:00am PST A new Las Vegas-based organization plans to bring together female restaurant industry mentors with newcomers to help them navigate the hospitality world. Elizabeth Blau of Blau + Associates and restaurants such as Honey Salt and Buddy V’s Ristorante and Mary Choi Kelly of MCK Leadership Talent Group co-founded the Women’s Hospitality Initiative that kicks off its efforts with a screening of the documentary A Fine Line followed by nibbles and networking with some of the powerful women chefs of Las Vegas...Read more

Holiday Drinks: How to Serve Them Safely & When to Stop Serving

December 16, 2019
Original content c/o: National Restaurant Association Get your staff up to speed on safe alcohol service. Holiday celebrations can bring in a lot of business for restaurants and bars. According to market research firm Technomic, alcohol sales during the fourth quarter of the year can account for up to 30% of alcohol sales overall (retail and restaurant). As operations get busy, staff members need to stay focused on serving alcohol responsibly, says Jay Lerdal, program manager for the National Restaurant Association’s ServSafe Alcohol training program. During holiday celebrations, you...

The Buffalo Wild Wings Incident – What Would Your Restaurant Do?

December 19, 2019
Original content c/o: Bruce Adelson, Attorney at Law Racial slurs, intolerant comments, discriminatory actions often flare up without warning. The businesses where they occur must act swiftly and without hesitation to stamp them out and end the behavior. Otherwise, news of intolerant incidents will go viral, spreading quickly through all corners of social media. Once the viral phenomenon hits, businesses risk much – in lost revenue, negative attention, damaged reputation, and possible lawsuits. To guard against such events, businesses must be proactive with zero tolerance policies,...

Restaurant Industry 2030 Report Predicts Much Older Labor Force

December 3, 2019
Original content c/o: National Restaurant Association Big labor changes are coming in the next decade. Restaurateurs will hire older employees to staff their businesses. The restaurant industry, facing a tight labor market and the prospect of employing 17 million people by 2030, is bracing for sea change. Over the next 10 years, restaurant companies will hire older employees as its younger talent pool shrinks. The numbers don’t lie … According to the National Restaurant Association’s Restaurant Industry 2030: Actionable Insights for the Future , there will be about 1.2...

How to Retain Quality Beverage Talent in Your Restaurant

November 21, 2019
Original content c/o: Nation's Restaurant News And why having a strong bar team is building sales at The Grape D’Vine, Hakkasan Restaurant Group, The Grey Plume The restaurant business is notorious for having a revolving door. The staff come, and they go, but sometimes, just sometimes, the good ones stay. Capturing them can be akin to netting a unicorn, for the truly good ones can be game changers for your business. Nowhere is this more important than for those who have a hand in the beverage sales of the operation. Keeping a keen eye out to identify strong talent is the first step...Read more